Management team

Vic_headshot-webFounder/President

Victor Mataraso has built a career out of helping others build their businesses. He is passionate about helping entrepreneurs and small business owners enhance their professional image, improve customer service and streamline their operations in ways that grow revenue, reduce costs and create more free time.

As the founder of Reliable Receptionist, Victor has been interviewed by the San Francisco Chronicle, and profiled for the California Employers Association. He has also been a featured speaker for the San Francisco Chapter of the American Marketing Association, and has authored numerous articles on increasing profitability through improved customer service. He holds an M.B.A. from Golden Gate University and a B.S. in Communications from the Newhouse School at Syracuse University.

In his personal time, he enjoys spending time with his wife and three children at their home in Walnut Creek, CA.  His hobbies include hiking, biking, singing, songwriting and playing guitar.

 


 

 

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First Impressions.

Jeff_Brown

"Reliable Receptionist has allowed my firm to focus all its efforts on providing financial expertise to our clients while knowing that client calls are being handled in a timely and professional manner."

Jeff Brown
C.P.A.
Jeff Brown, PC

Reliable Receptionist delivers all the benefits of a traditional Receptionist for a fraction of the cost of an on-site employee.

Professional_briefcaseEnhanced Professional Image.

  • Highly professional live answer.
  • Real-time call connections.
  • Dedicated Reception team.

customer_serviceImproved Customer Service.

  • FAQ's answered.
  • Callers assisted.
  • Receptionist messaging.

manage_workloadManage Your Workload.

  • Calls screened and announced.
  • Take calls on your schedule.
  • Avoid untimely interruptions.