Health and Wellness Practitioners - Medical Answering Service

Patients and clients are your top priority.  Tending to their needs is what has made you successful.  But providing quality health care takes more than just a pleasant bedside manner.  Your patients deserve a positive experience every time they call your clinic.

Perhaps you have office staff that needs to focus on assisting your on-site patients.  Maybe you operate without a dedicated front desk manager and find yourself scrambling to return calls and schedule appointments in between clients sometimes missing out on business and denying yourself a respite.  But as a Health & Wellness provider, how can you improve telephone answering, service your clients most effectively and capture more business while insuring the health of your business?

Reliable Receptionist can assist you with your live telephone answering and allow you to service your clients in the following ways:

Classic Phone Reception:

  • Your calls answered live at our location.
  • Basic FAQ's answered, callers assisted.
  • Calls privately announced to you on any phone number.
  • Calls you want seamlessly connected in real-time.
  • Calls you don't want redirected to a colleague or private voicemail box.
  • Receptionist messaging for your clients, transmitted electronically to you.
  • Communicate with your Reception team throughout the day regarding your availability, preferred contact number, or particular people you do/don't wish to speak with.

Custom Phone Reception:

  • Appointments scheduled for you in real-time on a web scheduling system.
  • Customized call logs available to store messages in a single place.
  • Customized forms available to capture caller information or qualify prospects.
  • Outbound calling available for confirmations or client follow-up.

CLICK HERE to request a Web Demo or Live Tour and learn how Reliable Receptionist can work for you.

 

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First Impressions.

Wayne_Grey

"Reliable is on our calls with a live, friendly receptionist with virtually no wait.  The staff was very quick in learning our business and they truly convey to our customers that they are “Harmony” employees..."
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Wayne G.
Harmony Blinds & Shutters
Owner

Reliable Receptionist delivers all the benefits of a traditional Receptionist for a fraction of the cost of an on-site employee.

Professional_briefcaseEnhanced Professional Image.

  • Highly professional live answer.
  • Real-time call connections.
  • Dedicated Reception team.

customer_serviceImproved Customer Service.

  • FAQ's answered.
  • Callers assisted.
  • Receptionist messaging.

manage_workloadManage Your Workload.

  • Calls screened and announced.
  • Take calls on your schedule.
  • Avoid untimely interruptions.